Reference

Privacy Policy For Your raksasawin Account

Our Privacy Policy explains how we collect, use and protect the details connected with your raksasawin account in Indonesia.

Clear data choicesWallet status contextAccount access steps
raksasawin Privacy Policy For Your raksasawin Account
HELP WITH DATA

Get Policy Help Without Sharing Passwords

If a privacy question affects your account, our support path starts with a clear request tied to your registered account details.

Account request Send a Privacy Policy question through the signed-in account support route.
Payment reference For a wallet or transfer question, share the transaction reference and date instead of…
Access trouble When your login or verification stalls, use the support request linked to the account…
DATA HANDLING

What We Do With Your Account Data

We keep this policy practical: each data category has a purpose linked to account access, payment checking, security or support.

Account details

We use your registration details to create and maintain your account, complete phone verification before access and connect your support requests to the right record. Keeping your contact detail current helps us respond without asking for extra identity material.

Wallet records

Payment references show whether a DANA, OVO, GoPay, QRIS, bank transfer or virtual account action belongs to your account. We use those references for status checks and reconciliation, not as a reason to request your wallet PIN.

Device signals

A phone browser, desktop browser and changing network can produce different security signals. We use device and session data to identify suspicious access, protect the account path and investigate why a verification step appeared.

Cookies

Cookies and related storage can remember session settings, support sign-in continuity and help us understand whether a page request belongs to an active account. You can manage browser storage through your device settings, though some account functions may then require another sign-in.

Retention

We retain account, payment and security records for the period needed to run the account, resolve a support matter and meet applicable legal or operational requirements. When a record is no longer needed for those purposes, our process removes or de-identifies it where practical.

Your request

You can ask what personal data we hold, request a correction, ask about processing or seek deletion where local law permits. Send the request through account support with enough detail to verify ownership; we may ask for a safe account check before responding.

Privacy Policy Answers For Indonesia

These answers address the questions we hear before an account is opened or when a wallet status needs attention. We keep the wording tied to raksasawin records, account access and the Indonesian payment references shown in our checkout path. If your situation is not covered, send a request through account support and include the specific page, device or transaction reference involved.

The raksasawin Privacy Policy covers account details, phone verification, payment references, device and session signals, cookies, support requests and retention. It applies when you access the site, sign in, check a DANA or QRIS status, or ask us to investigate an account issue.

We use phone verification to confirm that the person entering the account path can receive the required account check. The result may be linked with sign-in and security records. It does not require you to send a wallet PIN or password through support.

We handle payment references and status details connected with DANA, OVO, GoPay and QRIS so we can match an action to your account and investigate a receipt. We do not need your wallet password for this check, and you should not include it in a request.

Yes. Send a correction request through the signed-in account support route and identify the account detail that needs changing. We may ask for an account ownership check before making the change, particularly when the request affects phone verification or payment records.

You can ask about deletion through account support, and we will assess the request under the Privacy Policy and applicable local requirements. Some account, payment or security records may need to remain for a stated operational or legal purpose where local law permits.

We may use cookies or browser storage to maintain a session, remember settings and support account security. A phone browser can create a different session from your desktop. Clearing storage may sign you out or require another verification step when you return.

Use the account support route and describe whether you want access, correction, processing details or deletion. Include your registered contact detail and, for a wallet question, the payment reference. Do not send passwords, PINs or full wallet credentials in the request.